The Hidden Costs of Buying New: Why Refurbished Office Furniture is the Smarter Investment
Planning your next office fit-out? Before you commit to that £50,000 furniture budget, consider this: the UK office furniture market reached £3.24 billion in 2024 (source), yet businesses are increasingly discovering that the "obvious" choice isn't always the smartest one.
You’ve likely priced up premium ergonomic chairs at £800-£1,200, desks starting at £2,000, and meeting tables from £3,000+. Leading brands like
Herman Miller and
Steelcase
come with quality-but also long lead times, hidden costs, and potential delays that can hold up your entire fit-out.
But here’s what those new furniture quotes don’t mention: the true cost goes far beyond the price tag. Hidden expenses, long lead times, and missed opportunities can add up to serious disruption, something savvy businesses are now avoiding. On the other hand, refurbished office furniture that delivers the same premium quality, ergonomic support, and professional look-at
50-80% less, and
available in days, not months.
In this article, we’ll unpack the hidden costs of buying new and explain why choosing refurbished furniture is a strategic, value-driven decision for your office.
If you're looking to save money, time, and hassle on your next office fit-out,
get in touch or browse our
refurbished range today.
The True Cost of Buying New: Hidden Expenses You Haven't Considered
When you're quoted £800 for a new Herman Miller chair or £2,000 for a premium desk, that's just the beginning. Here are the hidden costs that can double your actual investment:
Extended Lead Times Mean Lost Productivity
Office furniture lead times can be as long as 20 weeks now, and this isn't just an inconvenience; it's a business cost. Every week your team works with substandard furniture affects productivity, comfort, and even health.
Storage and Project Management Costs
New furniture rarely arrives as a complete delivery. You'll need:
- Temporary storage for early deliveries
- Project management time to coordinate multiple deliveries
- Staff time to manage installations and setup
- Disruption costs during the extended installation period
For a typical 50-person office, these hidden costs can add £3,000-£5,000 to your project budget.
Financing and Cash Flow Impact
With high cost of borrowing disincentivising investment into new offices and furniture, the cash flow impact of major furniture purchases hits harder than ever. Even if you're not financing the purchase, tying up £50,000+ in furniture means that capital isn't available for revenue-generating activities.
Depreciation Begins Immediately
New office furniture typically depreciates
20-30%
the moment it's delivered, similar to a new car. Your £50,000 investment becomes worth £35,000-£40,000 instantly, representing an immediate loss of £10,000-£15,000 in value.
Want to see the real financial impact?
Get in touch
to discuss a free cost comparison showing exactly how much refurbished furniture could save your business.
Why Refurbished Office Furniture Eliminates These Hidden Costs
While new furniture creates a cascade of hidden expenses, refurbished office furniture for professional office spaces addresses each of these issues directly:
Immediate Availability Means Immediate Productivity
Professional refurbished furniture is typically available within
7-10 days, not weeks. This means:
- No productivity loss during extended wait times
- No need for temporary furniture solutions
- No project management complexity across multiple deliveries
- Immediate return on your furniture investment
Transparent, All-Inclusive Pricing
Quality refurbished furniture providers offer complete solutions with no hidden costs:
- Delivery and installation included
- No storage requirements
- Comprehensive 12 month warranties
- Single-point project management
Superior Cash Flow Management
Instead of tying up thousands of £ in depreciating assets, refurbished office furniture allows you to:
- Invest much less for the same quality setup
- Maintain cash flow for business growth
- Avoid financing costs and interest payments
- Reduce capital requirements for expansion
And if you're still unsure about going refurbished,
here's why second-hand doesn’t mean second-rate.
Proven Value Retention
Refurbished furniture has already absorbed its initial depreciation. A quality refurbished Herman Miller chair that costs £400 will retain most of its value, while a new £1,000 chair immediately drops to £700-£800 in resale value.
Comprehensive Warranty Protection
Professional refurbishment includes warranties that often exceed those offered with new furniture. At Coggin SOS, our
12-month warranty covers aspects of furniture performance, giving you greater protection than many new furniture warranties.
Curious about specific savings for your office?
Contact us
for a detailed cost comparison based on your exact requirements.

Professional Quality Without Compromise: The Refurbishment Advantage
The biggest concern about refurbished office furniture is whether it can truly deliver the professional appearance and functionality your business requires. Here's why refurbished furniture often exceeds expectations:
Professional Refurbishment Exceeds Original Standards
At Coggin SOS, our refurbishment process
often results in furniture that performs just as good as new:
- Complete Disassembly: Every component is separated and inspected
- Component Replacement: All wear parts are replaced with new manufacturer-standard parts
- Deep Cleaning: Industrial cleaning processes remove all traces of previous use
- Reupholstery: New commercial-grade fabrics in your choice of colors
- Quality Control: Rigorous testing ensures like-new performance
- Warranty: 12-month guarantee on all refurbished pieces
Customisation Options Exceed New Furniture
Because refurbished furniture is completely rebuilt,
customisation options are often more extensive than with new furniture:
- Custom colour matching to your brand palette
- Fabric selection from premium commercial ranges
- Mechanism upgrades for enhanced functionality
- Desk sizing modifications for specific requirements
Want high-end looks without the high-end price?
Click here
to see how refurbished furniture delivers luxury for less.
Proven Durability in Professional Environments
Refurbished furniture has already proven its durability in real-world professional environments. Unlike new furniture that might reveal design flaws or manufacturing defects, refurbished pieces have demonstrated their reliability through years of use.
Many of our clients report that colleagues and visitors cannot distinguish between our refurbished furniture and new pieces-the quality and appearance are identical.
Ready to see the quality for yourself?
Browse our current inventory
of premium refurbished furniture or
get in touch
to schedule a showroom visit.
Market Trends: Why UK Businesses Are Embracing Refurbished Solutions
The shift toward refurbished office furniture for professional office spaces isn't just about cost savings, but also about aligning with market trends that define successful modern businesses:
Sustainability as a Competitive Advantage
Growing interest in furniture that supports the circular economy, where products are designed to be reused,
refurbished, or
recycled
at the end of their lifecycle, positions refurbished furniture as a strategic choice rather than just a cost-saving measure.
More and more businesses use their furniture choices to demonstrate:
- Environmental leadership to clients and partners
- Employee values alignment
- Brand differentiation in competitive markets
- ESG compliance for stakeholder reporting
Curious how you could embrace the
circular economy
in your workspace? Go to our
Learning Centre
and get access to downloadable resources, videos, and quizzes.
Flexible Work Needs Flexible Furniture
Hybrid working demands adaptable office setups. Refurbished furniture offers:
- Lower investment for easier reconfiguration
- Fast availability for quick changes
- Budget headroom for tech and workspace upgrades
- Freedom to trial layouts without heavy commitments
Smart Spending in Uncertain Times
With rising prices since 2022, cost-effective solutions matter more than ever. Businesses that make every pound count are better prepared for:
- Economic downturns
- Market shifts
- Competitive pressure
- Seizing new opportunities
Speed to Market
With UK office furniture revenue set to grow 4.2% in 2024-25 (source), businesses that move quickly will gain ground. Refurbished furniture’s fast availability supports rapid expansion and setup.
Want to see how refurbished furniture can support your strategy?
Get in touch
to explore smarter, faster, and more sustainable solutions.
How to Choose Refurbished Office Furniture That Delivers Professional Results
Partner with Established Specialists
Not all refurbished furniture providers are equal. Look for companies that offer:
- Comprehensive warranties (minimum 12 months)
- Detailed refurbishment processes
- Proven track record with professional clients
- Transparent pricing and detailed documentation
At Coggin SOS, we've built our reputation on delivering refurbished furniture that meets the highest professional standards. Our clients include everyone from startups to major corporations who demand quality without compromise.
Focus on Premium Brands
Some of the best chairs include the Herman Miller Aeron, Herman Miller Embody, Steelcase Leap, and Steelcase Gesture, and these brands are specifically designed for refurbishment. Their modular construction and premium materials ensure that refurbished versions deliver the same performance as new furniture.
Prioritise Ergonomic Essentials
Professional office furniture should support productivity and employee well-being:
- Adjustable seating with proper lumbar support
- Height-adjustable desks for varied working positions
- Adequate storage for organised workspaces
- Meeting furniture that encourages collaboration
Verify Quality Standards
Ensure your refurbished furniture meets professional standards:
- Request detailed refurbishment process documentation
- Ask for client references and case studies
- Inspect sample pieces before large orders
- Confirm warranty terms and conditions
Considering choosing refurbished? Our team can guide you through the selection process and ensure you get the perfect solution for your professional office space.
Contact
Coggin SOS today for expert advice on choosing the right refurbished office furniture for your needs.

