PRIVACY POLICY Coggin Sustainable Office Solutions Last updated: April 2026
1. Who We Are
We are Coggin Sustainable Office Solutions (Coggin SOS). We help businesses buy, sell, refurbish and recycle office furniture.
Forton, Preston, Lancashire, PR3 1AD info@coggin-sos.co.uk
We are the data controller for the personal information we collect about you. That means we decide how and why your data is used. If you have questions, email us at info@coggin-sos.co.uk.
2. What Information We Collect
Information you give us
When you contact us, request a quote, or work with us, we may collect your name and job title, your business name and address, your email address and phone number, and details about your enquiry or project.
Information collected automatically
When you visit our website, we automatically collect basic technical data including your IP address, browser type and device information, pages visited and how you navigate the site, and approximate location based on IP address. This is standard data collected by most websites and is used to keep the site running properly.
Information from other sources
We may collect business contact information from public sources such as LinkedIn, company websites or business directories. This is limited to professional information relevant to our services.
3. Why We Use Your Information
We process your information to respond to your enquiries and provide quotes, to deliver the services you have asked us for, to manage our customer and prospect relationships, to send you relevant updates about our services where you have agreed to this, to comply with legal obligations, and to keep our website working properly.
We only process your information when we have a lawful basis to do so. This is usually one of the following: contract (to fulfil or prepare a contract with you), legitimate interests (to run and grow our business in ways you would reasonably expect), legal obligation (where the law requires us to), or consent (where you have given us clear permission).
4. Who We Share Your Information With
We do not sell your data. We only share it where necessary to run our business.
Base44 (operated by Wix.com Ltd): We use Base44 as our CRM and internal app platform. Contact records including names, email addresses, job titles and company names are stored here. Base44's servers are located in the United States. Data is transferred under Standard Contractual Clauses and the Data Privacy Framework.

Google Analytics: We use this to understand how people use our website. You can opt out at tools.google.com/dlpage/gaoptout.
We also share data with email and communications providers to send and receive messages, and with professional advisors such as accountants or solicitors where required. If we are ever involved in a merger or sale of assets, your data may transfer as part of that process and we would notify you beforehand.
5. Cookies
Our website uses cookies to keep the site secure and running correctly, for analytics via Google Analytics, and to remember your preferences. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
6. How Long We Keep Your Information
Enquiry and customer records are kept for the duration of our relationship and up to 6 years after, in line with standard business and legal requirements. Website analytics data is kept for up to 26 months. Marketing contacts are kept until you unsubscribe or ask us to remove your data. When data is no longer needed, we delete or anonymise it securely.
7. How We Keep Your Information Safe
We use platforms with strong security credentials. Base44 is SOC 2 Type II and ISO 27001 certified. We limit access to personal data to those who need it and use secure connections (HTTPS) across our services. No system is completely risk-free, but we do everything reasonable to protect your data.
8. Your Rights
Under UK GDPR you have the right to access a copy of the personal data we hold about you, correct inaccurate data, request deletion of your data subject to legal requirements, restrict how we use your data, request your data in a portable format, object to processing for direct marketing or legitimate interests, and withdraw consent at any time where we rely on it.
To exercise any of these rights, email info@coggin-sos.co.uk. We will respond within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or by calling 0303 123 1113.
9. Children
Our services are aimed at businesses. We do not knowingly collect personal information from anyone under 18. If you believe we have done so in error, contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last updated. We will let you know about any significant changes where we are able to.
11. Contact Us
Email: info@coggin-sos.co.uk Post: Coggin Sustainable Office Solutions, Forton, Preston, Lancashire, PR3 1AD
We aim to respond to all privacy enquiries within 5 working days.
